Privacy Policy

Last updated: April 5, 2026

1. Introduction

Pinoy Room Finder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using the Service, you consent to the practices described here.

2. Information We Collect

We collect the following types of information:

Information You Provide

  • Account information (name, email address, profile photo)
  • Listing information (property address, photos, description, rental price)
  • Messages sent through our platform
  • Payment information (processed securely by our payment provider; we do not store card numbers)
  • Profile information (bio, phone number, location, user type)

Information Collected Automatically

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (operating system, device type)
  • Cookies and similar tracking technologies
  • Usage analytics (search queries, listing views, feature interactions)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Process transactions and send related information
  • Send email notifications about messages and account activity
  • Respond to comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address fraud, abuse, and security issues
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With other users: Your public profile and listing information is visible to other users of the Service
  • Service providers: We work with third-party vendors (hosting, email, analytics) who process data on our behalf under strict confidentiality agreements
  • Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of Pinoy Room Finder, our users, or the public
  • Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookie settings through your browser, but disabling cookies may affect certain features of the Service. We use session cookies (deleted when you close your browser) and persistent cookies (remain until deleted or expired).

6. Data Security

We implement industry-standard security measures including HTTPS encryption, secure session management, and server-side input validation to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use a strong, unique password and to log out after each session.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Data portability (receive a copy of your data in a machine-readable format)

To exercise these rights, contact us or email [email protected].

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us or email [email protected].